SMB owners& NGO Leaders
Are you using social media to send key messages to customers and diverse audiences?
If you're looking for an alternative spam, hacker and troll-free channel - take back control with your own secure, private, content and customer-friendly notification platform
NOTIFYME IS A GREAT FIT FOR YOUR BUSINESS
SIMPLIFYING CUSTOMER COMMUNICATION
Messaging customers or clients isn't straightforward or simple today because of tech, device, language, and other barriers - but NotifyMe overcomes these
Optimize your communication time and resources
"Always on" accessibility is the business norm today, but as an SMB owner you possibly lack the time or resources to cover all the main communication bases - SMS, email, and social media - effectively.
And as SMS and email have low open rates, many SMBs are increasingly putting all of their "messaging eggs" in Twitter, Facebook or Instagram baskets today.
Time to 'change up' and diversify
Yes, the ubiquity and reach of social media platforms can be great to promote your business to large audiences but they have major engagement limitations:
- Spam, hacking and troll threats
- Data and chat privacy concerns
- Inability to connect with customers who speak different languages
Diversification is the way forward and NotifyMe offers a terrific, affordable alternative messaging channel for SMBs.
As easy as texting a friend
Issuing important notifications to your diverse customer base, should be as fast and easy as sending a text message to a friend (or group chat) and NotifyMe makes this a reality for your business by addressing the challenges below and more:
Are my messages getting read or going straight into the spam or junk box?
How can we reach people who speak English as a second language?
Is my contact list really up to date and how can I segment these easier?
Are my messages boring? Can I add more user-friendly content?
Built to meet
your business needs
Because it's not a messaging platform tacked onto a social media platform, NotifyMe offers more functionality and messaging privacy to strengthen communication, connectivity and inclusiveness across your customer base
NOTIFY ME AND ITS KEY BENEFITS
From Spanish to Chinese to French, our translation platform (supporting 120+ languages) lets you connect easily with current, and prospective new customers everywhere, in their language of choice.
the nth degree
Whether it's customers, employees, suppliers,or contractors, our group technology lets you segment your database to send more targeted, relevant, and detailed information to diverse groups.
Drive new business
Drive foot traffic with push content (from proximity) beacons) sent to subscribers walking by your stores. And 'level up' your service game with our digital vouchers, ID cards, CRM and proximity marketing to compete at the same level as the chain competitors in your sector.
No trust issues
NotifyMe overcomes "trust issues" that users have with social media. Many view social media messages sent by brands and organizations as spam so they tend to be unread resulting in low response rates.
Learn more about your customers
Our CRM feature - combining message delivery and CRM in a single, convenient platform allows you to build deeper insights into the key likes and dislikes of your customers. Data generated is also your own - it won't be mined, shared, and monetized by others.
Higher open rate
NotifyMe's opt-in, push notification model makes it more likely to have a higher open rate than traditional channels such as SMS and email (many of which are re-routed to trash thanks to spam filters).
Real time analytics
Numbers say so much - NotifyMe delivers real-time data from who’s receiving your messages (and preferred languages) to other key metrics such as on-boarding rate, deletion and open rate, and more rich insights.
Quickly share news,
assign roles and more
From the latest new product or promo news, to updating opening times, to new staff work rosters, to emergency notifications, NotifyMe is built to share a wide range of vital information instantly.
Mass replies to messages (that everyone can see) is a turn off for many social media users - With NotifyMe, you have options to enable all recipients to reply to threads, or set it so only you and/or a select few customers or employees can comment.
and their positive experiences and outcomes
Revolutionized the way we communicate
"The NotifyMe translation feature has revolutionized the way we communicate with our diverse, multi-language speaking membership base that includes Cantonese, English, Mandarin and Japanese speakers."
Real-time COVID-19 risk analytics solution
" There were many reasons why we chose to work with NotifyMe as the delivery partner for our real-time COVID-19 risk analytics solution, including features to accommodate different access, data privacy, and control structures."
One timely message that everyone can read
"Thanks to NotifyMe, we now send one timely message that everyone can read – in their own language – to save lots of admin time and resources - I would recommend NotifyMe as a communication tool for all apartment and housing communities."
Sales & business development
Tech & architecture
Finance & strategy
Management & finance
TRANSFORM YOUR MESSAGING TODAY
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NotifyMe is superior to all of these channels. Let's go through them one by one:
Email: With an average 20% open rate, Email is a proven disaster when it comes to reaching your customers. One wrong word and your email is banished to the Spam wasteland. Also, unless you're using a campaign based email processor with metrics and reputation management, you'll not get any metrics similar to what is provided in NotifyMe or you put your email reputation at risk.
SMS: SMS (a.k.a. text messaging), is not just a multi-decade-old technology, it provides a very poor user experience. Most SMS delivery systems support you sending out cryptic messages that don't support metrics or multiple languages well. Also, what about metrics and delivery reports?
Social Media and Chat: Everyone uses social media or chat applications for their own reasons. Let's go through a couple:
Which do you use? - There are numerous social media platforms and chat applications used by your audience. Are you supposed to get business accounts or pages on Facebook, Twitter, Snapchat, Whatsapp, LINE, etc just to reach everyone? Remember, if your business is in a metropolitan area and have a large audience, you'll need to use all channels to reach everyone. And then, how do you handle the various languages?
If you haven't seen it yet, please watch this video for more information on the value proposition for NotifyMe.
Trolls - These days, the internet trolls are out in force. Let's say that you have a new shoe to announce and you plan to announce via Twitter. How long will it be until someone, maybe a competitor, starts attacking you about your sweatshops in Asia. Remember, the veracity of their claim is unimportant. If they simply level the charge, you now have a new problem that your public relations department has to handle.
Crossing personal boundaries - Social media users are starting to understand that social media platforms and apps track their behavior and illicitly use personal data to push ads from parties who have nothing to do with them.
In addition to the things mentioned above, NotifyMe is a spamless technology. There is no "@" or any other kind of user_id or other identifer which can be used by others to send you unwanted information. And, subscribers will feel safe adding your place because they know that they can mute you or any of your notification types
Throughout the NotifyMe system, we refer to the people who subscribe to your notifications as subscribers. This nomenclature does not fit all organizational scenarios but it is generally accurate (e.g. You send out Notifications to your groups of subscribers and they receive them).
We also like to refer to them as constituents and people because you should view them as anyone who should be interested in hearing from you. These people could include employees, customers, investors, suppliers and members of the general public. However, for the sake of consistency, we have adopted “Subscribers” to refer to everyone using the NotifyMe app and receiving your notifications.
You can build your list of subscribers by allowing them to scan your place’s unique QR code or you can invite them via email or SMS. NotifyMe supports both ways.
If you want them to completely opt-in and scan your QR code, simply download your QR code from your Profile. You can then print off multiple copies and place them around your premises in strategic locations or you can even add your QR code to your website. See the image below for ideas.
If you invite them, you can import a CSV file of the subscribers that you plan to invite into the system and then publish the invite to everyone.
We provide a CSV template for you to use. This template has everything you need to correctly import your subscribers. Please ensure that the data that you import into the system for your subscribers is complete and up to date. We have a lot of validation rules to ensure clean data, but we can’t verify if Kevin’s phone number actually belongs to him. We leave that up to you since you know him best.
We require at least one of a valid email address or a valid phone number per subscriber because the invites are sent out by one or both.
If you want to see delivery and feedback metrics for a notification that you’ve sent, click on “View Metric Detail” underneath the notification in the Notification Timeline. You’ll see all kinds of interesting details appear such as % Delivered, % Not Delivered, Translation Ratings, User Reactions and whether any attached media was opened and where it was opened. This is important for you to evaluate the effectiveness of the message that your notifications are conveying.
Whenever you send out notifications, they are delivered to our NotifyMe app wherever your subscribers are in the world.
As soon as the notification arrives at each device, the NotifyMe app sends a message to our servers where we collect all of the metrics. This allows you to compare the percentage of notifications received to the number of notifications expected to arrivie.
Whenever your subscribers open the notification that they received, the app sends another short message to our servers for storage and analysis.
If your subscribers open or view any attached media, the app also sends a message to our servers. This allows you to see how many of your subscribers have attached your attached media such as images, videos or PDF files.
If your notifications are translated for any of your subscribers, those who are viewing translated notifications can rate the quality of those translations from 1 to 5 stars. As soon as a subscribers rates a translated notification, that metric is communicated to our servers immediately.
Your subscribers can react to your notificatins by Liking them or by marking them as inappropriate. Mouse over each bar to see the extent of each reaction.
Whenever your subscibers mark a notification as in appapropriate, they are prompted to give an additional level of detail. With the click on the screen, they can describe exactly why it is inappropriate about your notification. Like all other metrics, that reaction will be transmitted to our servers and your account immediately.
This is how the details of inappropriate metrics are displayed to you. If you mouseover each bar, you'll see the subdetail such as the exact reason why the notification was inappropriate.
Please watch the video below to see how you get started and use NotifyMe for your business or organization.
IYC Tokens are cryptographically utility tokens based upon Stellar and the Stellar Consensus Protocol. You can use them in numerous ways to reward some or all of your subscrbers for their intreractions with your place.